Pin windows hello not available windows 11 msc option you have listed is only available for business accounts Jan 16, 2025 · My Computer is NOT in a Hello PIN in-active state. For errors during PIN creation, sign out and sign back in, then attempt to create the PIN again. Go to. To resolve this, try a fresh start. Solution for "Windows Hello PIN - This Option is Currently Unavailable" Check Security Settings: Open the Group Policy Editor (gpedit. Click Apply and then OK. If you know your PIN is correct, select “Change PIN” and go through the steps to create a new PIN. Windows 11 Home . user profile cannot be loaded”. Navigate to Computer Configuration\Administrative Templates\Windows Components Under the PIN (Windows Hello) section, click on I forgot my PIN. Next, add the PIN that you wish to use from now on, then click Ok to save the changes. Note: The user's domain password will be cached in the system vault when using this feature. So in Groups I have just two groups users and Jan 9, 2025 · 1. I'm sorry to hear that you are currently locked out of your Surface Pro 7. Oct 2, 2022 · When I got my new laptop (Windows 11) I set up facial recognition, fingerprint recognition, and pin for my sign-in options. Now go to Use Windows Hello for Business policy, double-click it, and set it to Disabled. Click the OK button. I tried following many different suggestions already: deleting the NGC folder in safe mode Dec 11, 2020 · My windows hello is greyed out ,face, fingerprint is not available only the pin is available This thread is locked. You can do this by going to Nov 9, 2022 · If you have a scenario where an AD domain joined, Azure AD joined or Hybrid Azure AD joined computer is saying that the Windows Hello features are currently unavailable, try these steps. You must enter your old PIN in order to Dec 29, 2024 · Reset Windows Hello PIN for Each User. You'll need to set up a PIN as part of setting up fingerprint or facial recognition sign-in, but you can also sign in with just your PIN. Click on "Accounts" and then click on "Sign-in options". Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Windows Enrollment -> Windows Hello for Business -> not configured Device Configuration Profiles - Identity protection -> everything turn on and applied to user or machine group: "This option is currently unavailable" on the test machine Jul 10, 2023 · Proceed to the next step to set a new PIN. please try the following method: 1. Click the [Start] icon ①, then select [Settings] ②. Navigate to Computer Configuration > Administrative Templates > System > Logon. If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. Depending on your device configuration, the available options are: Windows Hello Face - used to configure the sign in using face recognition, instead of a password. Locate the Ngc folder and delete it. Windows Hello Fingerprint - used to configure the sign in using a fingerprint, instead of a password. If your Microsoft account has issues, resetting it may help. 493. When you set up Windows Hello, you're asked to create a PIN first. I recently downgraded from windows 11 to windows 10, but had no problems before I restarted my Apr 30, 2024 · Fix 2: Use the Forgot PIN Option. How to run In-place upgrade in Windows 11 - Microsoft Community Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. To enable a convenience PIN for Windows 10, version 1607, enable the Group Policy setting Turn on convenience PIN sign-in. If Windows Hello is not available, you will see a message: Windows Hello Face. I am the only user and the administrator of my personal computer and recently updated Windows 10 Home to version 1903, OS build 18362. " Feb 5, 2020 · The PIN is your backup if fingerprint recognition is not available. Immediately after you create a Microsoft account with your Hotmail or Live email the installation procedure asks you to create a PIN. Jan 1, 2023 · Note that the below steps will not work for Microsoft account if you have enabled the Only allow Windows Hello sign-in for Microsoft account on this device option. I had mine set to Enabled. Windows Hello is a biometric method of authenticating on your Windows 11 or Windows 10 device. The PIN is bound to the device so hackers cannot steal it and sign-in to your account from a remote device. Things I have tried and failed: Jan 7, 2024 · Navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Hello for Business. Please help May 18, 2023 · I'm using Windows 11. Oct 6, 2024 · This tutorial will show you how to enable or disable Enhanced Sign-in Security for all users in Windows 11. Aug 17, 2019 · Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. Something happened and your PIN isn't available. "We couldn't find a camera compatible with Windows Hello Face. Therefore, you will need to transition from a local account to your Microsoft account in order to utilize other sign-in options. Then open Explorer and navigate to the following path. Strangely, it allows me to sign in with my old PIN even though it says the option is currently not available. Under "Windows Hello PIN", click on "I forgot my PIN". Enter Under Ways to sign in, you have three choices to sign in with Windows Hello: Select Facial recognition (Windows Hello) to set up facial recognition sign-in with your PC's infrared camera or an external infrared camera. I have gone to the Lenovo site to install drivers to try and get everything updated. Select PIN (Windows Hello) > Change PIN and then follow the instructions. May 16, 2020 · Hello, I would like to sign into my PC with Windows Hello using my laptop's fingerprint sensor. See full list on wintips. org Usually, this problem is caused by a corruption in the Windows Hello settings. I also have the "Facial Recognition (Windows Hello) installed in my Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Dec 5, 2021 · Quick search says that a corrupted video driver can cause windows explorer to not fully load, which I would guess is the issue, as you can see in the picture there are multiple lines across the screen which was not there prior to this windows explorer not loading… after a few restarts i have not been able to get past the windows pin page now…. Jan 10, 2024 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. Oct 3, 2024 · after updating mainboard's BIOS, windows asked to update new PIN, but clicking the button "create new pin" on Windows Hello screen does nothing. My name is, Zadee. I have set a login PIN in one Administrator account and it works as it should. All three accounts are local accounts, and no I won't change them to Microsoft Accounts. (I wonder what currently means Dec 28, 2019 · Select Use Windows Hello for Business Select the disable option Click Apply Click OK . ; Go to the General tab and select the current certificates if there are multiple certificates, and then select View Certificate. This is PIN. You may need to verify your identity with an email or phone number. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business. Steps to replicate on my PC - WIN 11: Situation 1 - Trying to change PIN: Settings - Accounts - Pin(Windows Hello) Jan 19, 2020 · I understand that you are facing issues with Windows Hello PIN on your PC, and I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps. Aug 29, 2024 · Windows Hello may not be enabled: PIN sign-in is often used in conjunction with Windows Hello, a biometric authentication feature. ” You get two choices here. was able to change my pin by clicking on the option and choosing remove. Sometimes it deos but rarely. The option to add a finger or remove the fingerprint are greyed out and not clickable. This is why it's generally recommended to have a password backup. AND I am logging ON with as PIN on both my accounts!! But I can't change my normal user account. Follow the prompts to reset your PIN using your Microsoft account password. Jan 2, 2025 · Hello. 2. By the way, clean-installed Windows 11s that don't show PIN sign-in options are both Hyper-V VM installations. Re-add a PIN: Follow the same path to add a new PIN. 8 Ways to Fix the Windows PIN Not Working in Windows 10 & 11. Windows Hello is also not recognising my face 70% of the time. It is recommended to try an in-place upgrade, this will refresh your windows and will not delete your data, but for important data it is still recommended that you back up. In the Windows login interface, hold down the Shift key and then click "Power" - "Restart". The other accounts are able to use these features. Go to Accounts > Sign-in options. Regarding to your information I assume that you can't set the pin code. ; Type in Administrators in the “Enter Mar 5, 2023 · I tried to click “I forgot my pin” but when it did I got “Something went wrong and your PIN isn't available (status: Oxc000006d, substatus: Oxc0070070). Use the tricks below and fix Windows Hello on your laptop. May 3, 2024 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Oct 17, 2023 · If you get the message, This option is currently unavailable for Windows Hello PIN, you are in the right place. Accounts: Navigate to "Accounts. " I've tried setting a new pin for a month now and I've tried Deleting the NGC folder but it still doesn't work. A PIN is Aug 16, 2024 · If the above methods are not available, it is likely that there is a problem with your configuration file. Windows Hello PIN is safer than a password. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Make sure that Windows Hello is enabled in your settings. One of Windows 10’s enhanced security features is an option to sign in with a PIN code, but some users report that this option isn’t available on Windows 10. Similar to that, it is possible your computer doesn't have a fingerpint reader. When Windows Hello stops working, you are back to using inconvenient methods like a PIN or even worst Microsoft account password to authenticate your identity. Under Manage how you sign in to your device, find PIN (Windows Hello) and click Remove. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. Remove and Recreate the PIN. Aug 17, 2022 · I've tried setting up a new pin but then it says "Something Went Wrong We weren't able to set up your PIN. In Safe Mode, press Win + I to open Windows Settings and go to Accounts. Additionally, the gpedit. You might have a work or school account connected to that device. However, it is possible that you or an application disabled this option Oct 8, 2024 · Hello, I used to be able to log-in using a PIN on my PC (not a laptop) but Windows didn't allow me to change it, so I removed it. Dec 10, 2021 · Windows Hello enables biometric sign-in for Windows 11: fingerprint, iris, or facial recognition. Jul 24, 2024 · Right-click on the Ngc folder and then go to the Properties; Go to the Security tab. Expand the Biometric devices category, and then right-click the Windows Hello Face Software Device driver and select Uninstall device. Open Settings: Press Windows + I. Mar 19, 2020 · Because Enhanced Session mode is not allowed to use Windows Hello, it just hangs at the login screen, without ever presenting the only viable option (login with password). It’s not the same as your account password. Accessing the Windows Hello setup screen; From the context menu that just expanded, click on the Add PIN button. Jun 22, 2024 · Let's resolve the issue with Windows Hello PIN configuration. Select PIN (Windows Hello) to set Get the most out of your Windows 11 experience with Windows Hello. One of the things that you can try is deleting the contents of NGC folder and see if that helps. In the Sign-in options, select Windows Hello PIN and then choose Remove. It says that something went wrong and your PIN isn't available (code Apr 25, 2022 · Hello, After upgrading from Win 10 to Win 11, I have 1 account on the machine that cannot use Windows Hello Pin or Fingerprint. I'm Greg, 10 years awarded Windows MVP, here to help you. Nov 13, 2024 · PIN zurücksetzen: Wenn du dich mit deinem Passwort anmelden kannst, gehe zu den Einstellungen und setze deine PIN zurück. But above message "this option is temporarily unavailable windows hello" appears. Welcome to Microsoft Community. Gehe zu Einstellungen > Konten > Anmeldeoptionen und wähle "PIN (Windows Hello)". Then windows + L key to go out, and you can choose a pin to re-enter. Press "Set PIN" - Enter Password - MFA - Now you enter a new screen where you are asked to verify you want to reset Windows Hello. I'm running an. Reinstall Windows Hello . I removed a driver under "biometrics" in device manager as instructed on one of the answers. In the confirmation window, click on OK to confirm the Nov 20, 2024 · Notes – Sometimes, Windows tries to reauthenticate the user if changes to the security settings have been made. Created by Anand Khanse, MVP. In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in options. In this case, you can use Microsoft account credentials to regain access to Windows 11 PC. The only options there are Security Key and Password. Enable sign into Windows 10 using Biometrics from Local Group Policy editor. Jun 3, 2024 · What is Windows Hello? Windows Hello is a biometric authentication feature in Windows 11 that provides facial recognition, fingerprints, and PIN login options. NOTE: To use letters and symbols in your PIN, click the check box below the PIN confirmation field. Well that is gone now and still no facial recognition. Jan 7, 2025 · Step 6: Under PIN (Windows Hello), click on Remove to delete the existing PIN. This isn’t just a Windows 11 issue, by the way. Jan 3, 2025 · Hello Aravindhan, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. Restart the computer, and then set up a new PIN by going May 5, 2023 · To remove PIN on Windows 11, open Settings > Accounts > Sign-in options, click “PIN (Windows Hello),” click “Remove,” confirm credentials, and click “OK. Jan 20, 2025 · There are several steps you can take to try and resolve the issue with setting up your PIN on Windows 11 after a system update. Follow the on-screen prompts to complete the uninstallation. To do so, type gpedit. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Jan 23, 2025 · Click PIN (Windows Hello) and then click Change PIN to setup a new PIN* or Remove to remove the PIN sign-in option. Dec 11, 2024 · Windows 10 introduced a new feature, Windows Hello PIN, which provided better security clearance to users than conventional security techniques. Follow the prompts to set up a new sign-in PIN for your computer. Inspiron 14 5000 2-in-1. The Ngc folder is saved in the Windows folder and is where the PIN information is stored. You need special webcam hardware that supports Windows Hello to use facial recognition. Went into Bios, disabled secure boot, and activated windows hello in "virtualization". ; Once you complete the steps, the system will default to the Mar 14, 2025 · Windows Hello PIN が正しく機能しませんか。Windows 10/11で「Hello PIN」が「このオプションは現在使用できません」と表示される問題についての解決方法を提供します。手順に従って操作し、簡単に問題を解消することができます。Windowsのトラブルに関する詳細なガイドとサポート情報も提供してい Jan 15, 2025 · How to identify the issue. However, I noticed that my pin no longer works. I'm an Independent Advisor and a Microsoft user like you. Use Windows Hello for Business policy settings to manage PINs for Windows Hello for Business. Safe Mode usually disables PIN logon, but you can logon using your Microsoft account or local account password: Sep 1, 2022 · If you are about to purchase a new Windows 11 device, a top feature you should require is support for Windows Hello. and run the troubleshooter for Windows Hello or Biometric devices. msc in the run command (Windows + R key). Follow these steps: Step 1. If the PIN issue persists, you may need to reset or reinstall Windows Hello: Open Device Manager (press Windows + X and select Device Manager). First, try to restart the Credential Manager service in the Services Dec 17, 2022 · Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint. ” and when I did that I get the message “The user profile service service failed the sign in. So unable to access my pc 😭 Jul 29, 2024 · Although the leading cause for your Windows Hello not working is update issues, other possible reasons exist. Confirm the PIN field. But it starts showing this problem. After a system restore, Windows Hello settings might be reset. Jun 2, 2024 · Hello, I am a Microsoft user like you, trying to assist you in solving this problem together! The reason for this issue is that you have closed a PIN related service and need to open it again. May 11, 2020 · i have the same problem with all options unavailable. It says "this feature is not available" in Settings>Accounts>Sign-in. Dec 1, 2021 · Hello, I have updated my laptop to windows 11, and after a few weeks, I can not use my PIN, fingerprint, or even windows hello. It’s more personal and secure than a password. That could mean that your device doesn't have the camera that supports infrared. Jul 11, 2023 · Step 2. Lock the screen and Entered the PIN and received the below message . Settings > Update & Security > Troubleshoot > Additional troubleshooters. Mar 19, 2025 · In the Accounts section, select [Sign-in options] ⑥ and then click on [Windows Hello PIN] ⑦ to expand additional options. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. A Windows 11 PIN not available screen will naturally lead you to try restarting your PC. Windows Hello enables biometrics or PIN authentication, eliminating the need for a password. To learn more, see Configure Windows Hello. 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. Click [Remove] ⑨ again to confirm the removal of your PIN. Put in the PIN again - It will give the same message. Before you try any troubleshooting, you should log into the computer with the password alternative. I don't think so. ”; To fix the remove PIN button grayed out on Windows 11, turn off the “For improved security, only allow Windows Hello sign-in for Microsoft account on this device” toggle switch on the “Sign-in options” page or the Nov 14, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. Thank you. Check Windows Hello Settings. Mar 13, 2024 · Troubleshoot Hardware: Use the Windows built-in troubleshooter for hardware. After each Windows update has been installed, restart your computer. Follow the prompts to reset it. Jul 18, 2024 · Under PIN (Windows Hello), click on I forgot my PIN. ; Right-click on the issuing CA server and select Properties. Jan 6, 2025 · Fix 2: Create a New Login PIN. Check the system requirements for using a PIN in Windows. My legion 5 is only 3 weeks old. Any help available appreciated. Enable Trusted Platform Module (TPM) Windows Hello PIN works with the Trusted Platform Module (TPM)—a chip on your computer’s motherboard. After the PIN is removed, you can Jan 10, 2025 · PINは、Windows Helloという機能の一部で、個別のデバイスにローカルに保存されます。 PINが入力できない問題は、設定ミスやシステムの更新が原因となることがあります。 PINは、Windows 11ユーザーにとって非常に便利なログイン方法です。 Oct 22, 2024 · Hello, I have a little problem described like above. Jun 21, 2022 · Here are the ways to troubleshoot Windows Hello not working on Windows 11. Summary. The TPM chip is working OK therefore. Feb 1, 2022 · WINDOWS 11- showing your pin is not available due to recent security updates set new pin ,when I try to set through login to microsoft account ,at the end of submission of security code - its showing SOME THING WENT WRONG PLS TRY AGAIN OR SKIP THE PIN . Feb 13, 2019 · Restart the device and check if the sign-in using PIN is available on the login screen. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. PIN field. Threats include any threat of violence, or harm to another. Dec 15, 2024 · After installing the latest Windows 11 update (24H2) on my Lenovo Thinkpad, I lost the ability to log in with my PIN. You can try again, or skip this step and set up a new PIN later. ; Updating Windows is always the first step in fixing any issue since Windows patches often fix bugs and errors in the OS. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. Now the Hello sign in options all show "This option is currently unavailable" - so I cannot change anything. This option is currently unavailable - click to learn more. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Feb 1, 2022 · My Windows 11 stopped accepting my finger-print to sign in (probably after a Windows update). Click on Computer Configuration and open Administrative Templates. Hello, I have sent PIN in Windows Hello. Open Local Group Policy Editor. Dec 1, 2022 · Hi Orkun. " Dec 12, 2023 · Windows Hello PIN is a new feature in Windows 10 that allows you to log into the device via a PIN, facial recognition, or fingerprint. Even if you have no password, such as a Local Account with no password, Enhanced Session mode still hangs at this screen unless you disable the Windows Hello requirement. Here are some troubleshooting options: Method 1: Logging in with an account password. Aug 11, 2023 · Windows 11 - Windows hello PIN and Camera face recognition do not work, for both of them, when reaching the final step, the window closes before saying completed, and nothing happens. Oct 24, 2023 · Windows 11 now requires users to sign in to Windows Hello using a Microsoft account on the device to enhance security. msc, and then hit Enter. Click on Add, and follow the on-screen instructions to set up a new PIN. Aug 26, 2024 · Set Up a Windows Hello PIN: Go to Settings (you can press Windows + I to open quickly). 11. Ensure the "Turn on convenience PIN sign-in" policy is enabled. Open the Certificate Authority snap-in. Select Fingerprint recognition (Windows Hello) to set up sign-in with a fingerprint reader. Click to set up your PIN again. Please let me know the result. Select Windows Components and open Biometrics. Do you have the option to reset your PIN from the sign-in screen? If resetting your PIN option is not available to you, try Booting your PC in the Windows Recovery environment and enable the Password sign-in option using the steps below. Change or reset your PIN when you're already signed in. Then select Start > Settings > Accounts > Sign-in options > PIN (Windows Hello), and select I forgot my PIN. Facial recognition requires infrared camera, if you have a regular high definition camera, that will not work. Jan 19, 2025 · This tutorial will show you how to enable or disable Windows Hello PIN expiration for all local and Microsoft accounts on a Windows 10 or Windows 11 PC. Restart you PC to verify that the problem is fixed. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. Oct 9, 2024 · Position: Columnist Aurelie is a passionate soul who always enjoys researching & writing articles and solutions to help others. If Windows Hello was working before, a recently installed app, driver, or update might be causing the problem. Jul 12, 2024 · (Image credit: Mauro Huculak) Click the Remove button again to confirm. Biometric authentication uses facial recognition or fingerprint to prove a user's identity in a way that's secure, personal, and convenient. To do this, sign in with your password. Help anyone pls? Thank you. I try to go in to set it up but PIN and fingerprint do not work. To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Restore or reset your PC. These are you system Specs Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. Try creating the PIN again or check for system updates. Click Advanced and then on the Change button associated with the Owner. Method 3 : Remove PIN and add it again. You can vote as helpful, but you cannot reply or subscribe to this thread. Under Biometric Devices, right-click Windows Hello Facial Recognition or Fingerprint Recognizer and click Uninstall Device. Let's break down the situation and explore some potential solutions: PIN Issue in Safe Mode: It's a known issue that PIN login might not work in Safe Mode for Windows 11. Restart your device and check if the issue persists. I am curious as to how I can enable it. 3-Go to Troubleshoot. Another solution is to remove the old PIN and set up a new one. On the Windows Security window, type a PIN, type the PIN again to confirm, and then click OK. I understand how urgent to get you back on the device again as the device is needed for school. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. AllowDomainPINLogon under "\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System" is set to 1 . Hi Theodora-Maria Babota, . Jan 21, 2023 · Hello, every time I open my laptop, there's a 4-digit pin I use to log in. It’s not the same as password. Click Remove to delete the existing PIN. Under Manage how you sign in to your device, select PIN (Windows Hello). Jan 17, 2022 · I just get a new computer with Win 11 21H2 installed (OEM). Jan 5, 2020 · Press the Windows key + R to open Run, type gpedit. Mar 10, 2022 · Ever since updating to Windows 11 my PIN has not been working to log into my computer. " Restart Your Computer: After removal, reboot your system. my problem is how to change the pin complexity since i only wanted a 4 digit code instead of the 6 which it now ask. . You can use the Settings app to change your PIN. This guide covers how to enable Windows Hello, NOT Windows Hello for Business. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Run Windows Hello troubleshooter Jun 8, 2023 · However, when in there I see that the Windows hello pin option is inaccessible: This thread is locked. 5. I looked around and I can't find a solution for this issue. Open the Settings App; Go to Accounts; Select Sign-in Options; Click on PIN (Windows Hello) Change Your PIN; Conclusion. Troubleshoot with Microsoft Account. It’s local to your device only. ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. Do you remember setting it up? If not you can reset it but reset it to four digits number. Make sure the "Use Windows Hello for Business" policy is either Not Configured or Enabled. Aug 19, 2022 · Lock or restart your computer and check if you can sign in with your PIN without any issues. Dec 2, 2021 · Is this a "by-design" property of Windows 11 or what ? Am I missing something ? If Windows 11 is installed by upgrading from Windows 10, then I get the PIN sign-in option in Windows 11 as you will see from the following screen snips. I'm now at the stage where, although I can still use my pin to sign in, in settings it is saying Pin option not available. is on my screen, when I click to set my pin up it brings me to a window saying I need to download an app from the microsoft store, when I click that nothing happens. Aug 6, 2024 · The message ‘Your PIN isn’t unavailable’ generally indicates an issue with the Windows Hello for Business (WHFB) configuration or the PIN setup on your device, which may be caused by a Nov 10, 2024 · 3. " Then it proceeds with phone verification and setting up your face with Windows Hello. After that it says, "Use Windows Hello to finish setting up your Microsoft account on this device. Now all of a sudden the Hello Face, Hello Fingerprint, and most importantly the Hello PIN are all giving the message: "This option is currently unavailable--click to learn more. Fix Windows Hello Not Working on Windows 11. I'll be glad to help you today. Type exit in the command prompt window to close the registry editor and restart the computer normally. However, sometimes when you are trying to add or change a PIN, you may experience the “Windows Hello PIN this option is currently unavailable” issue. 1. However, I sign into Windows using a domain account, not a local or Microsoft account. How to delete the NGC folder: I can't remove Windows Hello PIN, the option "Remove" is grayed out, I - Microsoft Community Dec 10, 2023 · It sounds like you're dealing with a series of complex issues on your Lenovo Ideapad 3 running Windows 11. To log in with a password, click Sign-in options on the sign-in screen, click on the password icon, enter your password, and then hit Enter. Renaming the NGC folder using the command prompt should remove all PIN settings and fix the problem. Log in to Windows with each user's account to reset their respective Windows Hello PIN. Oct 12, 2022 · - Now you are back in the login screen again. Adjust Windows Hello Sign-in Settings: May 1, 2023 · Windows Hello lets you sign in to your Windows 10 or Windows 11 PC with facial recognition, a fingerprint reader, or a PIN instead of a password. Try these fixes for no Windows Hello options available on log-in screen in Windows 11: Oct 15, 2024 · Hello, this is Emily. I don't have the change PIN option under settings>system>accounts>sign-in options>PIN (Windows hello). Barbara Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". After live booting into Linux I saw that was not ment for me so I booted back to win 11. Click on [Remove] ⑧. Sep 27, 2022 · Once you’re inside the Sign-in options menu, click on PIN (Windows Hello). Feb 3, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Press Win + I to open Settings. Your device may not support PIN sign-in: Some older devices may not support PIN sign-in. Changing the PIN on Windows 11 is a straightforward Oct 4, 2023 · Next, install each pending update by following the on-screen instructions that appear. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. Nov 8, 2023 · Press Windows key + R and type gpedit. Step 7: Confirm the action, then click on Add to create a new PIN. Once uninstalled, reboot your computer to see if the Windows 11 he Hi! I want to change my Windows 11 current PIN for my account. Jul 24, 2024 · The Windows Club. Click Close to exit the Windows Hello setup window. After this, check to see if you can set up Windows Hello Jan 4, 2025 · Windows Hello PIN: Select "Windows Hello PIN" and click "Remove. Jul 17, 2022 · I understand that you are having Windows Hello PIN issues. Think of PIN like the Lock Screen pin for your smart phone. Should I check the Group Policy on my Domain Dec 6, 2024 · I understand that you are experiencing an issue with not being able to log in with a PIN when entering Safe Mode in Windows 11 24H2. Windows Hello does not work as it is not configured. Dec 7, 2024 · The same day, I went to go check my password to change it but then saw that under the PIN(Windows Hello) bar, it said "This option is currently unavailable". Navigate to Local Computer Policy > Computing Configuration > Administrative Templates > Windows Components > Windows Hello for Business. I'm unsure if it is because of an update or the laptop Oct 6, 2024 · Select Windows biometric services from the left column. Windows Hello is a cutting-edge feature in Windows 11 that provides a more personal and secure way to access your device. Feb 11, 2025 · Have you tried deleting the NGC folder and resetting the TPM? The information related to your PIN is stored in both places, so by deleting them, you might be able to set up your PIN again successfully. Open File Explorer and navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. These include face recognition or fingerprint, which you can use to sign into your device. Then delete the folder named NGC. Apparently, Windows Hello is not enabled by default for domain accounts. If disconnecting your work or school account doesn’t help, use the forgot PIN option to reset your Windows Hello PIN. Step 3. Reset Windows Hello Biometrics: Sometimes, clearing the biometrics cache can help. 6 Fixes for Windows Hello Jul 6, 2021 · The Windows Hello PIN Sign-In Option is missing in Settings\Accounts\Sign-In Options in two out of three Administrator accounts. As I understand it the PIN is specific to the PC and the user using it. Hello and PIN are working very well. Sep 29, 2023 · Is Windows 10 not letting you in, even if you enter the right PIN? Here's how to fix it. You can do this by following these steps: Open the Settings app on the affected device. Feb 5, 2025 · Step 3: Choose the “PIN (Windows Hello)” option under “Ways to sign in. In fact, the start up screen does not even show a place to enter PIN. Jun 26, 2024 · 2024-06 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5039212) Same issue making Windows HELLO and PIN non functional. Pres Windows key, type gpedit, and press Enter. You need Oct 4, 2022 · Issues from latest Windows 11 update: Pin(Windows Hello) not available/no shut down After the update this week, it seemed to mess with my sign in by pin option. Press Win + R, type The problem may also be inside the NGC folder, where the login information is saved. ; Confirm your Microsoft account password. If you are able to get past the PIN is not available issue, you can set up your PIN manually and fix the problem forever. Try to a dd the Oct 23, 2023 · When your PIN is no longer available on Windows 11, you can no longer log in using that PIN. Whether you want to set up a PIN, facial ID, or fingerprint, Windows Hello PIN makes it available for the user. Jan 5, 2025 · 9. Navigate to Accounts and then select Sign-in options. Since getting my laptop a couple years ago, I usually only use the finger print entry to unlock my computer. Build: 22000. By utilizing biometric authentication methods such as a PIN, fingerprint, or facial recognition, Windows Hello enhances your security while simplifying the login process. Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz Go up to the option "Windows Hello PIN", click "Remove", and confirm once more; 6. Press continue - Create new PIN. Now I cannot even enable it again. Locate the number 11 (column 1, row 8) in the table that opens, click to the right of it, press the Backspace key to delete the 11, and then enter the number 10 in the place where the 11 used to be. Enter your account password to verify your identity ⑩, and then click [OK] ⑪ to remove the PIN. ProblemsWhen I enter my PIN, it says something went wrong and PIN are not available with error Jul 19, 2024 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. Next, click on Sign-in options to view the available options. On the lock screen, press any key to view the Sign-in screen. Restart your PC. Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once, deleted successfully. How To Fix Windows 11 PIN Not Available. I'm back to using username and password. Nov 11, 2021 · Uncheck the option "For added security, only allow Windows Hello sign in for Microsoft accounts on this device (Recommended); Close the settings; Now go back to Input Options again; Click PIN (Windows Hello) and remove the current PIN; Now check if you can set a new PIN; I hope I have helped, see you soon! Aug 15, 2016 · Beginning in version 1607, Windows Hello as a convenience PIN is disabled by default on all domain-joined computers. Head to Settings > Accounts > Sign-in options > PIN (Windows Hello) and select Set up. Now you can login with the new PIN code but Facial recognition is gone. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. Windows Hello is a more personal, more secure way to get instant access to your Windows devices using a PIN, facial recognition, or fingerprint. Feb 18, 2023 · Thanks for reaching out. I could only fix it by enabling windows administrator account in safe mode command prompt > create new account with administrator> back up old account > use new account from now on because old account Jul 21, 2023 · Hello Abhishek shukla_637. Her posts mainly cover topics related to games, data backup & recovery, file sync and so on. Here are the most common causes for Windows Hello to stop working: PIN login is unauthorized: The PIN login authorization needs to be enabled to use Windows Hello. If you’ve forgotten what your PIN was, you can use the “I forgot my PIN” option to set a new one. Under the Ways to sign in, click on PIN (Windows Hello). Thank you for reaching Microsoft Community. Klicke auf "Ich habe meine PIN vergessen" und folge den Anweisungen. Jan 29, 2024 · Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Delete Your PIN Manually Windows stores your computer’s PIN and other security-related information in the Ngc folder. That was odd since I had a PIN on my laptop right now, but I just wanted to change it. By default PIN is four digits number only. Go to Settings > Accounts > Sign-in options. Suggest that Microsoft fix this as it is not random Oct 31, 2024 · BackgroundI'm used to logging in with a fingerprint on Win 11, but today it started to ask for a PIN [1]. Sep 22, 2020 · I just purchased a ASUS Zenbook Flip S and Windows Hello worked when I set up my laptop, however right after setup, Face, Fingerprint and PIN sign-in options all say "This option is currently Feb 17, 2022 · 1. Nov 11, 2021 · Click on Windows Start > Go to Settings > Update and Security > Check for Updates. Step 2. Step 8: Follow the prompts to set up a new PIN. Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. Check Registry: If you're comfortable editing the Windows Registry, you can check the settings for Windows Hello there. By Shan Jul 27, 2019 · If you disable or don't configure this policy setting, a domain user can't set up and use a convenience PIN. I have tried every single combination of PIN I have ever had but it says it is incorrect. I suggest that you try to delete the folder where the PIN information is stored and then try again. I also can't add any other Windows Hello logins. This PIN enables you to sign in using the PIN when you can't use your preferred biometric because of an injury or because the sensor is unavailable or not working properly. I want to use only my Windows Account password, no PIN, no face recgonition, but the login still asking me to create a face "Hello, and if I choose to skip it, Win 11 ask me to create a PIN, so I close that window and I can finilly login, but on next login, everthing comes back. msc). Right-click on it, and then select “ Start” from the list that appears. I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. decdrw gxop dzjsb zpkai ewjgcw xnsulgq iqkw ssl ikbmfo mxa jtpu gbvwjwhp bfhcilq bact yhgs