Something went wrong when setting up pin windows 11. Set up facial recognition sign in.

Something went wrong when setting up pin windows 11 However, when I try to reset my PIN, it says, "Something went wrong. exe c:\ copy /y c:\windows\system32\cmd. Tick the box in File Explorer View tab to Show Hidden Files. Using a PIN is a quick, secure way to sign in to your Windows 11 device. ” You get two choices here. Select Remove PIN (if available). Oct 16, 2024 · While trying to access Windows in safe mode I get this message "Something happened and your PIN isn't available". I got the error Nov 17, 2020 · How to set a PIN for authentication in Windows 10 To set up a PIN code as a way to access Windows 10, access the Start menu and then go to Settings (gear icon). Here are the steps:: Go to Settings > Accounts and locate your account. Sep 26, 2022 · Go to "Settings > Accounts > Sign-in options" First, you delete your PIN connexion and then create a new one. Jan 21, 2023 · Hello, every time I open my laptop, there's a 4-digit pin I use to log in. Please check the basic hardware information of your device. : I am able to access Windows in "normal" mode without any problems. Click Add a PIN and add a new PIN code for your account. I have below two GPO's configured : GPO 1. ; Right-click on the issuing CA server and select Properties. msc. Press Ctrl+Shift+Enter. In the Settings app, navigate to Accounts > Sign-in options. Let me know if you still need more help. I do apologize for the inconvenience, let me help you sort things out. exe and run it - Select yes if you will will be asked for User Control - Choose Next to Continue - Please read the License Agreement and once done, hit Accept Jan 11, 2023 · However when we log in as another user, the Windows Hello for Business screen popped up and we've set up a PIN for the other user. After which it logs me out again. But after synchronizing and restarting the device, both users cannot use their PIN to log in and it shows "Your credentials could not be verified" and after pressing "OK", it shows that "Something went wrong and Apr 26, 2023 · Whenever I try to log in, my windows 11 computer tries to make me create a PIN code, however it always says: "something went wrong. Sometimes it helps to try again or you can skip for now and do this later. Nov 29, 2024 · When you first set up the Windows PC, you have to go through a process – choose the language/region, set up a PIN, accept the license agreement, connect to the internet, log in with, sign up for a Microsoft Account, and more. Re-add a PIN: Follow the same path to add a new PIN. ; A confirmation window will appear next, click Remove again. msc in the Cortana search box and opened the program. Log in again using the PIN and check if you are able to fix the issue. It prompts me to reset my PIN. ; Type in Administrators in the “Enter Oct 6, 2024 · Windows Hello Settings shows 'Something went wrong. On the screen that appears, click Accounts; On the left, select Input Options. Using Group policy settings See full list on learn. In this post, we will see how you When trying to reset the PIN it says "Something went wrong. 4. Aug 19, 2022 · “Something went wrong and your PIN isn’t available (status: 0xc000006d)” is another variation of Malware infection, system file corruption, and permission errors can disrupt the PIN login option in Windows. For that, execute the steps below: Right-click the Start button and select Run. Dec 17, 2022 · You'll need to set up a PIN as part of setting up fingerprint or facial recognition sign-in, but you can also sign in with just your PIN. Jun 22, 2016 · Previous Post: VMware Fix: Windows cannot find the Microsoft Software License Terms Next Post: 2 Ways to Turn On / Off Airplane Mode in Windows 10 Feb 5, 2025 · Step 3: Choose the “PIN (Windows Hello)” option under “Ways to sign in. Afterwards it had said “Something went wrong. OK, sure. PIN login should be working again. This is a tedious process and I would have rather kept Windows Hello but whenever I go to sign-in options it says "Something went wrong. Update all drivers, especially the chipset drivers for your new motherboard. Accounts: Navigate to "Accounts. Now when it boots it says Your PIN is no longer available, due to a change to the security settings on this device. Follow these Mar 6, 2025 · My computer locked and the message “Something happened and your PIN isn’t available. So, for example, when loading up the settings app in Windows and going into the "Email & Accounts" section, you might see 2 listings for user account "John. 2. In Safe Mode, press Win + I to open Windows Settings and go to Accounts. We weren’t able to set up your PIN on your Windows 11/10 Nov 16, 2023 · If I try and change my PIN in windows settings after turning my computer on and logging in, I am given the option to change it as normal, but if I try and change my PIN after logging in by having a one time passcode sent to my email after having woken up my PC from sleep, I do not have the option to change my PIN in windows settings but instead May 12, 2022 · for a customer of mine that i cannot seem it fix. ; On its blue screen, copy/paste the below code and hit Enter. ” and when I did that I get the message “The user profile service service failed the sign in. Once your PIN connexion reboots, it is going to be possible to re-parameter sign-in using fingerprints. I tried starting in safe mode (in safe mode, the log in screen just lingers, it never resolves to anything. In this video, see how to fix Something went wrong and your PIN isn't available error in Windows 11/10. Disconnect that. Then, in the center panel, you will see ways to protect access to your computer. Jan 1, 2023 · If you have set up a Microsoft user account or local user account, you can use it to log in with a password. Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC. " Jul 24, 2024 · You can try again or skip this step and set up a PIN later. com". " Resetting the PIN doesn't fix the issue. You can try again, or skip this step and set up PIN later" since 2 years ago until now. Paste the following command to delete the Ngc folder: May 2, 2024 · When a user of ours, who is connected to Entra ID, logs in after a restart, it brings up the "Set up Windows Hello" page. Any help would be appreciated! Jul 24, 2024 · Right-click on the Ngc folder and then go to the Properties; Go to the Security tab. Jan 9, 2023 · I tried setting up a Local Account from the Desktop, but it won't let me create that either. System requirements – Your device may not meet the minimum requirements for setting up a PIN. Laptop stopped booting, and returned to manufacturer for repair. Now, click “Set up” to create a new pin. Click Set up. Jan 2, 2025 · Recent Posts. Apr 30, 2018 · I have just bought a new Surface Book, completed all the updates to v 1709 and I have tried to set up Windows Hello. Please create a new test account, and switch to the newly created account to see if the pin code is working as normal. Enter the new PIN code, re-enter it, and click “OK. Jun 26, 2024 · There were two of them, but the main one seemed to be 2024-06 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5039302). Method 2: Using Group policy settings if you have Windows 10 Pro installed. . May 9, 2024 · TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. set up Windows Jan 18, 2025 · Woke up this morning, tried to login with my PIN, and it says “Something went wrong and your PIN isn’t available (code: 0xd0000225). Switch to local account and add a PIN code Option 2: try to switch to local account, and the add a PIN code. On logon screen type your PIN to login to Windows. In the confirmation window, click on OK to confirm the Jan 20, 2025 · Double-click Turn on PIN sign-in and set it to Enabled. Click on "Add a PIN" to set a new PIN for your account. Click Sign in with a Local Account instead. Sep 17, 2024 · The login screen is stuck only using the pin that I just used to start the Windows 11 upgrade in the first place, but that PIN is now producing errors. Click to set up your pin again" (I've repeated many times with restarts, shutdowns, et but no success). Click to set up you PIN again. Nov 5, 2023 · I use Windows 11 on a PC and keep it up to day using Update. This is the case for every account on my computer. After this, a pop-up window will appear. As soon as I have signed into the M/S Account up pops the Set-Up for setting up a PIN. If you know your PIN is correct, select “Change PIN” and go through the steps to create a new PIN. Follow the instructions to set up a local account. When I tried to log back in, it said I had to use the PIN. Oct 18, 2022 · Make right-click on the Windows icon and select Windows PowerShell (Admin). Close all open windows and restart your computer without windows 11 installation media. Then it said "Something went wrong and your PIN isn't available (code: 0xd0000225). You can try again or skip this…. Open the Run dialog box by pressing the Windows key and the R key together. I uninstalled the update. 7. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled. Try again later. Once you enter that, click Sign in. I set up my sign-in options when I first got my laptop (Windows 11), but now when I want to update the options, I am unable to. Update Windows and Drivers: Ensure Windows 10 is up to date. Nov 2, 2023 · @Woody Chiu at RASI Apologies for the delayed response, researched on your ask and also check with my team on this, if the user performed a non-destructive reset of their PIN, then their fingerprint registration was probably preserved, you could try a destructive reset by running certutil -deletehellocontainer from a standard command prompt and rebooting the machine and verify if it helps to Jul 29, 2024 · Now click on Set up and follow t he on-screen instructions to set up new facial and fingerprint recognition, as the case may be. Jan 23, 2024 · Look for Download Windows 11 Disk Image and select Windows 11 (multi-edition ISO) - Once you're done to download the ISO, please right click and open it - Please look setup. To solve this issue, delete this folder. Sep 12, 2023 · Next, head to Settings, choose Accounts, followed by Sign-in Options. I click to do exactly that and I get stuck in this death loop of it sending me back to the Home Screen, typing in my pin, getting the above message, clicking “Set Up My Nov 21, 2024 · C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft; Enable hidden items from the "View" tab. I have figured it out, and it did not cost me my data. This thread is locked. Created by Anand Khanse, MVP. " Dec 10, 2023 · Hi. I have the option to click "skip for now" or "retry". In that Microsoft account window, you will be asked to enter your Microsoft account password. When you sign in to the Windows login screen, click the accessibility icon in the lower right corner. microsoft. com) None have resulted in my being able to set a sign-in PIN. What you can try is to re-install windows, that will reset your settings to default, allowing you to gain access to your laptop. Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. I always get a pop up from the Windows Hello Option that 'something went wrong, try again later' and doesn't allow me to make any kind of changes. So, if the problem persists and you can’t change the sign-in PIN, edit the registry Mar 4, 2021 · We dealt with this a bunch in our environment. But that set up pin again option is also not working and it return to the same login menu. 3. Then choose load windows boot manager and it would load windows, but I was getting the PIN issue described in the title. e. Select Accounts and then go to Sign-in options. We weren't able to set up your pin" with the option to retry, which just brings up the same error, or 'set up later' which just kicks me back to the login screen. Test it out: try signing in with your new PIN. Modifying registry files on your PC lets you make various system-level changes. Click to set up your PIN again. Follow these steps: Step 1. Alternatively, please add an account alias to your Microsoft account and sign in to your Windows with the new alias to see the results. Clear Cached Credentials for PIN Setup Open Settings > Accounts > Sign-in options > Windows Hello PIN. These are you system Specs Apr 9, 2020 · Restart the PC and then add PIN in Windows Settings. Win + Q to open the search box, type “ msinfo32 ”, then open “ System Information ”, please take a screenshot of it and attach it to your next reply. Jan 27, 2025 · When I try to reset the pin I get nowhere: "Something went wrong and your PIN isn't available (status:0xc000006d, substatus: 0xc0070005). CMD(Admin). If this folder gets damaged, you cannot log in with the PIN. Step 3. Nov 22, 2024 · Windows 11 says "Something happened and your PIN isn't available. Then, type the following and hit the Enter key on the keyboard to take ownership of the protected NGC folder:- Jan 10, 2025 · Yes, after signing in with your password, go to accounts > Settings > Sign-in options > Windows Hello PIN > Click Change PIN > Setup a New PIN and sign in with your device. I have read a variety of forums regarding this issue, however, I have not seen a single response answered for all of the users that had this specific problem where they are unable to get past Jan 4, 2025 · Windows Hello PIN: Select "Windows Hello PIN" and click "Remove. Don't touch the "Connected to whatever domain" setting. Safe mode) I still get the same result. Open the Certificate Authority snap-in. Add the PIN, then the Apr 12, 2024 · Please try to see if you can set a PIN by switching to a local account in the Start Menu - Settings - Account and then logging in with your Microsoft account again. Nov 14, 2024 · “Something went wrong and your PIN isn't available (status: 0xc000006d, substatus: 0xc0000072). In right pane of Sign-in options, under Windows Hello PIN, click on Add. My legion 5 is only 3 weeks old. Check to set up your PIN again. Locate and delete the NGC folder. Remove Work or School account. Windows user like you. Jan 26, 2024 · "Something went wrong" This is the worst message you can get. >Now delete all the contents in the NGC folder >Restart the PC and then add PIN in Windows Settings. I click next and then it gives me the message “Something went wrong” , “We weren’t able to set up your PIN. If you suspect that the Windows 11 PIN is no longer available issue popped up after a new Windows Jul 11, 2024 · Click to expand PIN (Windows Hello) and when it does, hit the Remove button. When done, restart your computer. * * Note: To prevent this problem from occurring again when you start Windows in "Diagnostic startup" mode, read the instructions in the "Additional Help" section at the end of this article. ; Clear-Tpm. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft What you can try is to re-install windows, that will reset your settings to default, allowing you to gain access to your laptop. ”. You can try again, or skip this step and set up a new PIN later. Solution 2: Try to switch to local account, and the add a PIN code. You need Jun 7, 2022 · I start my computer up & sign into the Microsoft Account screen with my password. ” Enter new PIN and click OK. This appears to cause Jan 9, 2023 · If you see Something went wrong and your PIN isn't available (0x80280013) when you try to log into your Windows PC, here are some suggestions to help you. Next I installed some Windows 11 updates. ” But when I click to set up pin it’s a loop and I have no other options. In this post, we will see how you can resolve this issue. Jul 28, 2023 · Run Windows Update: Ensure that your Windows 10 Pro installation is up to date. Anyhow, As I am setting up a new computer (with Windows 11), Jan 27, 2023 · I have yet to setup a pin so I have always clicked "skip for now" but suddenly now when I click the only option"next" it says "something went wrong. You can try again, or skip this step and set up a PIN later. I looked through all the suggested like NGC file, DISM command, gpedit. Turn on the Set time automatically option. May 28, 2022 · Firstly it says your credentials could not be verified , after that it says something went wrong and your pin isn't available ( status : 0xc000006d ,substatus : 0x0). Uninstall Windows Update. For months I've been using a PIN and then suddenly it stopped working. Jul 24, 2024 · Press the Windows + E keys, now, past the following path in the address bar to navigate it. Dec 16, 2024 · Clicking on the "Set up my PIN" text does nothing. If the folder's content gets corrupt, you will struggle to log into your computer using the PIN code. Jan 19, 2023 · Operation method: How to: Perform a Repair Upgrade Using the Windows 11 or Windows - Microsoft Community Download Address: Download Windows 10 (microsoft. If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. Jul 25, 2022 · Hi pratik- I'm Kevin B. I pressed next. In this case, you can use Microsoft account credentials to regain access to Windows 11 PC. If you’ve forgotten what your PIN was, you can use the “I forgot my PIN” option to set a new one. Each time it takes me back to the "something went wrong" or "skip for now", which takes me back to my computer's lock screen and makes me go through the whole process again. Some common causes include: Issues with the region – The PIN feature may not be available in your region or device. Switch to use Microsoft account and follow the prompts and it will let you set up a PIN. Now, you’ll need to set up a brand-new PIN: Go to Settings > Accounts > Sign-In Options. ", or "Skip for now", which takes me back to my computer's lock screen and makes me go through the whole process again. Deleted NGC folder: There actually was never a NGC folder Oct 9, 2024 · To address something went wrong and your PIN isn’t available 0xd000a002, you need to make sure to enable the Turn on convenience PIN sign-in option in Local Group Policy Editor. We would like to show you a description here but the site won’t allow us. I click set up my pin (the only option) and it registers that I have clicked, but then nothing changes. Edition Windows 11 Home Version 21H2 Jan 6, 2025 · Fix 2: Create a New Login PIN. We weren't able to set up your pin. Here’s how to do it: Mar 6, 2024 · 2. Do you guys know how to fix this so I can access safe mode again? P. No letters would appear in the pin box. Jul 16, 2022 · After it updated to that, it then went straight to updating the Bios. Looks like PIN was just locked. Then I installed something that modified the file explorer. Jun 21, 2018 · Now go to Settings > Accounts > Sign-in Options. Open an elevated Command Prompt. Nov 28, 2024 · >Open the Run dialog box by pressing the Windows key and the R key together. Mar 10, 2022 · 1) Here's here how to reset the PIN in Windows 10 when it will not work from Settings > Accounts > Sign In Options: Open Windows File Explorer using the file folder icon on your task bar. After the updates were completed it says "Your PIN is no longer available due to a change to the security settings on this device. My password works but my PIN doesn't, so I removed the option using Account > Sign-in options. exe. Then, restart your device and try setting up the PIN again. So I click next & get "SOMETHING WENT WRONG. Nov 20, 2024 · Notes – Sometimes, Windows tries to reauthenticate the user if changes to the security settings have been made. After that, you need to remove the original PIN and re-add the new PIN to resolve all the issues. If your Microsoft account has issues, resetting it may help. She enjoys sharing effective solutions and her own experience to help readers fix various issues with computers, dedicated to make their tech life easier and more enjoyable. " Feb 6, 2025 · It sounds frustrating, but let’s try a few solutions to address the problem you're having with adding a PIN on your Lenovo Legion Go: 1. I don't know how to tell if this coincided with a particular update. Locate "Windows Biometric Service". ” When I press try again it just loads and gets me back to the same message. Kindly reset your Windows update components first: Dec 9, 2024 · Use Windows to search for settings and then open the Settings page. ; Delete all files in the NGC folder. on Windows 11/10 using these solutions. I've set a temporary numerical pin -- but it's telling me Windows HELLO is "currently unavailable" and "Something went wrong. " Retrying just keeps bringing me back to the same message, and skipping brings me back to the login page where this is repeated. You can vote as helpful, but you cannot reply or subscribe to this thread. Oct 21, 2021 · [FIX] PIN Not Working In Windows 10 (kapilarya. I'm unsure if it is because of an update or the laptop "Something went wrong and your PIN isn't available (status: 0xc000005e, substatus: 0x0). Back story, this windows I installed is from a recovery drive I made from a different manufacture. Jul 24, 2024 · The Windows Club. we weren't able to set up your pin. A PIN is a set of numbers, or a combination of letters and numbers, that you choose yourself. Jul 24, 2024 · Something went wrong We weren’t able to set up your PIN. Your PIN is securely stored on your device. I then clicked on “Clear TPM” which then rebooted me into a part of the UEFI/BIOS which told me to press f1 to clear TPM. Mar 4, 2020 · 2. Incorrect date and time settings can cause various system errors, including 0x80090016: Open Settings > Time & Language > Date & Time. Steps involved: Download the Windows ISO file from a different computer/laptop, burn the ISO file to a USB of at least 8 gb of free storage still using the same computer. Right-click on the service and select "Stop" from the context menu. Booting from USB and using the Shift-F10 to obtain a CMD window -> then run Notepad and select file open -> Explorer window I am able to access the data but find that my user data is all under the Appdata folders rather than My Documents so am not certain that the copy to external drive is complete. We weren't able to setup your pin, You can try again or skip this step and setup a pin later). I recently downgraded from windows 11 to windows 10, but had no problems before I restarted my computer in safe mode. " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Oct 12, 2022 · - Now you are back in the login screen again. Doe@keyman . Jul 6, 2023 · Position: Columnist Amanda has been working as English editor for the MiniTool team since she was graduated from university. The next screen wants me to create a Windows Hello Pin & you can only click next. Sep 2, 2023 · Windows 11 Version 22H2 (OS Build 22621. " Restart Your Computer: After removal, reboot your system. " It gives me the option to retry, which I did many times. Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Jul 31, 2023 · Here are some user comments from the Microsoft Answers thread:. Here’s how to do that: Go to Settings > Accounts and locate your account. ; Go to the General tab and select the current certificates if there are multiple certificates, and then select View Certificate. Try creating the PIN again or check for system updates. I could log in with my windows password instead by choosing so under the pin entry box. Accessing the Sign-in Options menu Feb 26, 2022 · The problem I am facing since the time I bought it from HP World is whenever I try to change the password or try to insert a new fingerprint through the sign-in options in settings. Check for any pending Windows updates and install them. Reboot. Mar 5, 2023 · I tried to click “I forgot my pin” but when it did I got “Something went wrong and your PIN isn't available (status: Oxc000006d, substatus: Oxc0070070). Click to set up your PIN again”. Clear the Ngc Folder The Ngc folder on Windows PC features data related to Windows PIN. Open an elevated Command Prompt i. It tells me that I have to set a PIN. The message never arrived, so I try a different method: It allows me two options: Dec 3, 2021 · 2) Something went wrong and your PIN isn't available ( status:0xc000005e, substatus:(0x0) Click to set your PIN again. when i go to set up my pin i sign into my microsoft account and use the code it sends, then click continue to Clicking the Set up my PIN button doesn't do anything I've tried most of the advanced boot options: Safe Mode, Repair, Uninstall Updates and a bunch of stuff in CMD I tried to chkdsk the drives (as I believe this is caused by corruption somewhere) but cannot do it on my boot drive cause of readonly permissions. Press Yes when prompted. So I'm stuck in an infinite loop. Please feel free to let me know if you have any further updates, thanks. We weren't able to set up your PIN. I'll start by saying that I logged with my microsoft account and I set up a PIN in order to log into my user account. Back up the previous database: Open Windows Explorer and navigate to C:\Windows\System32 I tried removing Windows Hello, but it now wants me to sign into my microsoft email each and every time instead. com) [FIX] Can't Add Sign-in PIN For Windows 10 (kapilarya. S. Once you’re inside the Settings screen, click on Accounts from the vertical menu on the left, then move over to the right-hand section and click on Sign-in Options. " Jan 20, 2025 · Click to set up your PIN again. Windows is such a crap OS. Aug 19, 2024 · Advanced Solutions: Delete NGC folder: Open File Explorer as administrator. Whenever I try to use it, the system shows me "Something went wrong on our end. First, I want to change my computer's PIN from the old password to the new password. ” Sep 1, 2023 · Hello Erin Bulluss. Then click on "Sign-in Options". Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Type cmd. I am also unable to get the ThinkPad X1 laptop to start in Windows safe mode when pressing Shift+Restart or by using the power button to stop the reboot at the Lenovo screen. For errors during PIN creation, sign out and sign back in, then attempt to create the PIN again. Wait for the WINDOWS setup to complete: At this point, the login option will appear on the login screen, select the login password. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Try again later' for all sign in options. c:\windows\system32\utilman. We weren't able to set up your PIN" . Sometimes, your device might ask for the Account password to confirm the removal of the Windows Hello PIN. Nov 2, 2020 · Cannot set up Windows Hello PIN I have had a PIN to access my account since I bought my computer, which is a desktop. Aug 7, 2024 · Reset Windows Biometric Service: Stop biometric services: Press Windows + R simultaneously to open the "Run" dialog box, then enter services. Open Settings: Press Windows + I. At least with a blue screen, you know your need to start at the beginning. Windows 11 Top Contributors: “Something went wrong and your PIN isn’t available (status 0xc000005e, substatus 0x0). Now the PIN login should be working again. Help please. Sometimes, it helps to try again Jul 10, 2023 · The only 2 screens I get is "Something happened and your PIN isn't available. Once done, you can reset the login PIN to fix the problem. GPO 2: The key setting is the "Work or School Account" with the colorful windows logo by it. When I try to create a PIN, I get the message "Something went wrong. ” Clicking on the option "Set up my PIN" will result in a Windows account login… Microsoft account login (on login screen) Aug 18, 2024 · When setting up the Windows 11/10 computer, you might get Something went wrong – OOBESETTINGS message. is on my screen, when I click to set my pin up it brings me to a window saying I need to download an app from the microsoft store, when I click that nothing happens. [Set up your PIN]" I click on [Set up your PIN] and it goes to "Search for app in the Store" I click Yes or No, only 2 choices available, and it goes back to the previous screen. Try again, or select Cancel to set up your device later. Set up facial recognition sign in. Close the command prompt and registry editor: select Continue to use Windows. Regarding to your information I assume that you can't use a pin code. Troubleshoot with Microsoft Account. Whenever i tried to boot a different way (i. Jul 6, 2024 · I click next and it says "Something went wrong. Feb 3, 2022 · I was eventually able to login via my Microsoft account (told it I forgot my pin), but then could only set a numerical pin. Restart your computer and attempt to set up the PIN again. Jul 21, 2023 · My computer pin seems to work fine with logging in and/or logging out, but if I were to try to run something that requires administrator access or is under user account control, and it asks me "are you sure if you want to allow this app to make changes?", it asks me to put in my pin, doing so results in: "Something went wrong and your pin isn't Jun 22, 2024 · Restart your computer and try setting up the PIN again. Jun 28, 2022 · 3. com Nov 21, 2022 · Windows 11, switch to use local account, set simple password, reboot. Press "Set PIN" - Enter Password - MFA - Now you enter a new screen where you are asked to verify you want to reset Windows Hello. And clicking on "Set up my PIN" does nothing. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. Under Windows Hello PIN, select "Add a PIN" or "Set up PIN again. Click to set up your PIN again Nov 18, 2022 · copy c:\windows\system32\utilman. 1) User level - Enable Windows Hello for Business User configuration under Policies > Administrative Templates > Windows Components > Windows Hello for Business. " When I go to "Set Up Your Pin" it only recognizes my very old email address which I no longer use or have the Nov 2, 2023 · This morning when I went to sign into my laptop, it asked me to create a pin. What we found is that some PC's were showing duplicate accounts under "Email & Accounts" in settings. You can try again, or skip this step and set up a pin later. Dec 5, 2021 · Click Add a PIN and add a new PIN code for your account. com/fix-something-went- Something Happened or Something Went Wrong PIN Isn’t Available Windows 11 FIXSome users have been reporting an issue with the Windows Hello sign-in feature w Jun 5, 2022 · Surface book2; I got this message "Windows Hello PIN Something went wrong. Another solution is to remove the old PIN and set up a new one. Something went wrong, We weren’t able to set up your PIN. " But when I click on "Set up my PIN", it can't because it hasn't connected to the internet at this step. Things I've tried: Reinstalled windows: Didn't work. Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Here's how to do it. I recently got a Lenovo Ideapad 3 laptotp with Windows 11 and got myself in a frustrating situation. _____ Dec 15, 2024 · when i try to sign in with my pin it says “your credentials could not be verified” then i close and it says “Something went wrong and your pin isn't available (status: 0cx000006d, substatus: 0x0) Click to set up your PIN again. " Hi! I want to find a solution to fix the problem I am having about log-in options on Windows 11. ” Well, this is not going to help much but I have never cussed more at the stupidity of Microsoft than this pin setting problem. Windows app is blank, how to troubleshoot ? part 1; Hotfix rollup KB30385346 released for CM2409 – fixes CMG issues amongst others… Jul 24, 2024 · The Windows Club. I am asked to input my pin which i do, and then I just get the message "Sorry something went wrong, couldnt turn on the camera, make sure its working properly" I have confirmed that the camera is working to take photos. User 1: What I did was I typed in tpm. But it starts showing this problem. It still will show unavailable if you look in the settings but you now will have a damn PIN. windows 11 machine login screen has teh above pin message, if you clkc the setup again it spins for a bit then comes back to the same - there is no other sign in options screen, so there is no option to login. msc , and more. Dec 26, 2024 · Whatever went wrong went wrong completely. Press continue - Create new PIN. " I've tried setting a new pin for a month now and I've tried Deleting the NGC folder but it still doesn't work. kapilarya. Step 2. Here on the photo you can Aug 16, 2024 · After clicking the button to set up my pin, I am taken to a screen that says "Something went wrong" "We weren't able to set up your PIN, You can try again, or skip this step and set up a PIN later. A common Windows Hello set-up that can occur on Windows Feb 6, 2024 · The Wizard screen says, "Something went wrong. Go to Settings > Update & Security > Windows Update and check for updates. "Retry" just continuously brings up the same Jul 24, 2024 · TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. Since the user has a Fingerprint enabled laptop it brings up the section for Nov 12, 2024 · 8. We weren’t able to set your PIN. In the Sign-in options, select Windows Hello PIN and then choose Remove. Follow the on-screen instructions to complete creating your PIN and finish the wizard. Dec 28, 2024 · I click next and it indicates "something went wrong, we weren't able to set up your PIN. Run Microsoft Account Troubleshooter: Apr 30, 2024 · Fix 5: Tweak Registry Files. Aug 17, 2022 · I've tried setting up a new pin but then it says "Something Went Wrong We weren't able to set up your PIN. 8. " Feb 12, 2023 · So when I signed in, using a Microsoft account, I got to the step with creating a Hello PIN number. A couple months ago, the sign-in screen told me that my organization requires me to change my PIN and I thought "Meh, whatever. enjoy ! Nov 23, 2023 · Hello , Good to see you in Microsoft Community. You can try again, or skip this step and set it up later". Fingerprint and PIN are no longer greyed out. Jan 15, 2025 · How to identify the issue. " This is after multiple computer restarts, and upgrading my computer to windows 11. " Sep 6, 2022 · To delete the NGC folder on Windows 11/10, use these steps:-Step 1. Ask any questions about Windows and get help here! For issues unrelated to Windows, use r/TechSupport Jan 23, 2024 · The message displayed is “Your PIN is no longer available due to a change in the security settings on this device. Note that the below steps will not work for Microsoft account if you have enabled the Only allow Windows Hello sign-in for Microsoft account on this device Feb 5, 2025 · Hi, I can't sign in to my administrator account because i need a windows hello pin and when i try to create a PIN, it says: (Something went wrong. Derrick Qian | Microsoft Community Support Specialist I'd restart and press the f12 key. Please try again later. Best regards. Sep 10, 2024 · Win11 microsoft pin reset code email not being received at listed email address, Unable to login. com) About what you mentioned the Disk labels for C: and D: are replaced, It may be that you have installed Windows 7 on another disk, causing the disk to be physically logically inconsistent Oct 23, 2024 · Try deleting the contents of the Ngc folder which stores PIN, and then set up the PIN again. Now you can login with the new PIN code but Facial recognition is gone. Ensure your time zone is Nov 2, 2022 · Additionally, I went through the process of setting up fingerprint and pin on the local account to confirm they would in fact work, and they do work exactly as expected. Put in the PIN again - It will give the same message. " I give Windows all my info and use a one time code to log back in. Oct 17, 2023 · Why can’t I set up a PIN on Windows 11? You cannot set up a PIN on Windows 11 for several reasons. 2134) Hi everyone, Recently (maybe after the Windows 11 update) I couldn't log in with my admin account even though Windows Hello is working properly and PIN I'm entering is definitely correct. We weren’t able to set Sep 27, 2022 · Once you manage to sign in to your account using the password, press Windows key + I to open up the Settings menu of Windows 11. I enter my PIN number in both boxes, all I get is Something Went Wrong, and Retry, also you then have the option to skip that. " It gives me the option to retry, which just takes me back to the "Something went wrong. Read at https://www. During Windows Hello set up in Windows 11 or Windows Nov 25, 2024 · Windows stores all the information related to the PIN settings in the Ngc folder. Something went wrong We weren’t able to set up your PIN. " Underneath there is an exclamation mark with "something went wrong. user profile cannot be loaded”. I get no circle of dots when I restart. Feb 20, 2023 · Fix Windows Hello PIN errors, Something went wrong 0x80070032, 0x801C044D, 0x80090016, 0x8007054f, 0xc0090030, etc, on Windows computers. We really hope this works for you! Option 2 (No admin rights needed) Don’t have admin rights? Don’t worry; we’ve got you covered with another solution. Click to set up your pin again . Click Windows Hello PIN. Welcome to Microsoft Community. For that, I have to allow the login using the Authenticator app on my phone. Click Advanced and then on the Change button associated with the Owner. The screenshots included show the options for the Domain Account with the yellow tag and the options for the local account with the green tag. On the screen, you run into the issue – Windows 10/Windows 11 something happened and your PIN isn’t available click to set up your PIN again. Click Remove to remove the facial recognition and PIN enrollments. cannot set up the Windows Hello PIN due to the “Something went wrong. Learn how to fix Windows Hello error 0x801c04510 - Something went wrong, We aren’t able to set up your PIN. Rinse and repeat . Fix 3: Sync Date and Time. >Type C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and hit the Enter key. The above command line will reset the Trusted Platform Module to its default state. lzb nyjgkfj qzuixq dcnojcdz vvtjtr iakrxw uwycjj utzb dau sagvc wci xzir kukhhlv knx afunz